Welcome to McPhail Auto

Always friendly, professional and reliable service

1 “‪Monkeyman‬” 7 Dec 12, 2024

Great team of people. Always ready to help. Honest fair pricing

Stephen Dungavel Feb 2, 2020

I used McPhails last week (November 26, 2024) and was very happy with their service. Within a very reasonable time after drop off, we got a text with their findings and recommendations and they included pictures for clarity. This gave us time to investigate what these items were and how much they should cost. We called them and gave them the go-ahead. The car was ready on time and we drove it from Ontario to Nova Scotia the next day issue-free. I should also mention while we were there an older lady came in without an appointment, and she was a little difficult. The service manager was so kind to her that I’d recommend them based on the kindness alone. It’s a bonus that they also do great work.

Chris Des Nov 11, 2024

Always great service! Helpful staff!

John Mills Nov 11, 2024

I recently had my car serviced by McPhail Auto on Sept 30, 2024. The work done was excellent and service people were very polite and knowledgable. I would have no hesitation having my vehicle serviced again in the future........D. Kane

Donna Kane Oct 10, 2024

I had an amazing experience here! Saw the bus stop advertising on king st and they were just up the street!

Katie T Oct 10, 2024

Scott is an absolute pleasure. He lessened the stress of getting costly vehicle repairs with humour and understanding.

Niki M Sep 9, 2024

This is my first time here. They are very friendly. Sent me pictures of what needed to be done which is awesome. The even washed my car after. I would recommend them to anyone

Diane Mongrain Sep 9, 2024

Good professional honest service.

Chris Abbott Jul 7, 2024

Very happy with the service I received at McPhail Auto.

Rick Lockhart Aug 8, 2024

Great service I bring both my vehicles here along with my parents, very polite and detailed along with great work🔧🔧

Kodee Davenport Feb 2, 2024

This is an awesome place to bring your car! The people who work here are very honest and I wouldn’t recommend taking your vehicle to any other auto shop. I’ve had many experiences with other car repairs and McPhail Auto is the best experience I’ve ever had, by far!

S Sarvos Jul 7, 2024

Absolutely a great place! Not only was the staff personable, but they were accurate with their estimate of time involved. Excellent experience.

Cheryl Elo Jun 6, 2024

I have used McPhail’s for years after a recommendation from my friends dad. They were always amazing. New owners took over some years ago and the service has never changed. Took my car in that has been sitting for a couple months and there were a bunch of issues that needed done. I dropped it off and left the keys in the box on Sunday then left them a message about the surprise car sitting in their lot when they got back on Monday. Scott Jr. was amazing. Professional, kind, and easy to deal with. They started working on the 6 hour job after getting all the parts. I was told it would be ready around noon the next day. I got a call a 8am saying it was done. The mechanic came in early to finish it for me. I remembered after the fact that I had taillights out and a front light before I stopped driving it. I called back and they took it in again immediately and everything will still be done by 8:30. Honestly, as a women you hear about shops taking advantage of that fact and I 100% never felt that that was happening. I truly trust this shop and will always recommend them to anyone needing service. Thank you guys, keep up the amazing work!

Tricia O’Brien Jun 6, 2024

Great service fast and courteous very professional

W01273 RC02 Mar 3, 2024

Incredibly trustworthy, which is exactly what you want in an auto shop. I ended up needing my alternator and back brakes replaced. They take the time to explain everything in detail. They do not gouge you for things you don't really need. They also send an entire thorough breakdown of your vehicle via text, flagging things that could potentially become an issue, and what needs to be addressed asap. I would recommend this shop to anyone 1000 times over!!!!!

Liz Fowler May 5, 2024

Took my car here for first time. Reason is because my dealer ship said I needed my front struts replaced didn't give a reason. And the price they gave me was insane. So mchail auto said they would do a courtesy look over before anything. And there conclusion was I didn't need my struts replaced. Wow!! This saved me alot of money. Said my struts were good. Yes my car is a 2010 Honda civic with 326k on it. But it's in good condition. They just recommended some items which I will get down. Getting alignment done today since it wasn't done when tires got changed over. I will say the staff there are great especially Christine...she's a gem. So knowledgeable about cars and a nice person to have conversation with while waiting for my car. They go above and beyond for you.

angela perrone May 5, 2024

McPhails came to me highly recommended by a neighbor who has used McPhails services for years. My experience was wonderful. Service is amazing from the moment you walk in Christine will greet you with a pleasant smile and manner. I was then taken on a test drive of my vehicle so I could better explain my concerns to the technician. That has never happened to me before and it was very reassuring. They examined my vehicle, repaired my concerns and beyond. I was kept informed during the entire process. When my vehicle was returned I could not have been more pleased with the result. The technician did a superb job. Now I highly recommend McPhails, you won't be disappointed.

Doug Drumm May 5, 2024

I went there because of my brakes. The shop checked the car and identified the issue. The fix ended up costing me less than half of what another shop's quote was from an inspection where they said you need to replace your brake master cylinder. It turned out the problem wasn't even the master cylinder and was a simple thing. Also, the owner is a nice fair guy. He spent the time explaining and addressing all my concerns.

Amir Abbaspour May 5, 2024

Great service for me and my vehicle. My local trusted mechanic.

Owen Vulpe May 5, 2024

Huge Kudos to McPhail Auto! We are once again Very happy and grateful for the amazing friendly, competent, and speedy repair and service work on our Honda Civic. This now our third repair done by McPhail Auto, and we will keep coming back for sure! Just a fantastic experience from start to finish! Working on our 2004 Civic, they were kind enough to observe and report several other spots that needed attention, at no cost, while also conducting other work, which was done so quickly and expertly, we were very impressed, and the cost was Very reasonable. They also provided a nice car to use while we waited for the repairs, at no cost at all! Amazing. Christine and Jay, and Scott, and Jonathan and the other technicians were so friendly and patient with my questions, and they kept me posted with extremely detailed reports by text including clear photographs and detailed written info about what they suggested and found beyond the requested issues. We were totally impressed with the entire service job overall, and I know this will always be my only choice in auto repair. And PS: Very fair pricing indeed! Many Thanks, and a 10-Star Rating to you all at McPhail Auto! You've made regular customers out of us for sure! Geoff Warren CEO/Freedom Scooters Inc. Hamilton, Ontario

Geoff Warren Apr 4, 2024

Clean, professional, knowledgeable and friendly. So glad I have a local garage I trust.

Owen Vulpe Mar 3, 2024

Very good service , very professional staff, I serviced my brakes ,differential changed my brakes fluid the auto technician flushed out all the breaking system and cleaned the front dry breaks ,I felt big different in driving very smooth driving and easy turn with diff fluid service ,

Khan Mar 3, 2024

My wife and I always bring our vehicles to McPhail because we know that we will receive excellent and honest service. The mechanics are very competent and the front staff are the best communicators ever (along with being very friendly).

Bart Velthuizen Feb 2, 2024

It is rare to find a Mechanic that goes the extra mile like this team does. I was given a thorough explanation of the work needed for my vehicle, while also not being pressured to move forward on any of the areas of opportunity identified.

Nina Langfield Feb 2, 2024

When I bring my vehicle to Mcphails Auto,I know all the employees love their job.The quality of workmanship is 100%.They all Care!

Steve Feb 2, 2024

I would highly recommend McPhail auto for all your car needs. They give exceptional service, your car is ready when they say. They explain any issue with the car and always wash it before I get it back. Staff is courteous and kind. I would not hesitate to recommend them.

Margie Goddard Nov 11, 2020

Great attention to detail, always so pleasant to deal with and fully explain everything to you!

Susan Aitken Apr 4, 2021

Needed to take my truck in for a last-minute safety inspection, and McPhail was very accommodating. Pleasant staff, and they did a great job addressing any issues and keeping me updated. Highly recommended.

Scott Dadswell Jan 1, 2024

Service is outstanding. My husband and I are elderly and Scott offers white glove pick up and delivery of our vehicle. Every single employee that we have dealt with have been over the top pleasant, they take their time to explain the services needed. We never feel as though they are trying to upsetll us on unnecessary services. The station is very clean. Our car is always in good hands. Highly recommended to check out McPhail Auromotive at King Street and Cochrane Road.

Diane Archibald Dec 12, 2023

Great friendly and professional service. They are very thorough and provide a digital summary of the vehicle inspection. A nice touch was getting my car washed for free. Comfortable moving off the dealership service to McPhail Auto.

Tony Scutella Dec 12, 2023

Great service, nice people. Repairs were completed quickly and as expected.

Mark Pleasance Nov 11, 2019

Great service= honesty is the BEST policy And McPhail auto service has that in their staffs personality and as a company Thanks Christine and Malcolm for serving me at the office. Highly recommend

Porsche 911 Dec 12, 2023

Scott and all the crew are so professional and helpful. I recently lost all my brakes and when I came in, they took care of me promptly and with care. They walked me through all the problems and didn't pressure me into unnecessary repairs.

Paul Donegan Dec 12, 2023

We normally take our vehicles to a shop in Burlington but had an issue that we wanted to have looked at asap so tried out these guys based on their google reviews and the fact that it's around the corner from us. This is our new shop. They sent a text with pics of my car and service technician who did the inspection with the results. I found this very convenient, transparent and efficient.They don't oversell, just inspect and fix the problem and anything associated. Excellent, honest and prompt service. Highly recommend!

Cory Parmenter Nov 11, 2023

Very pleased with my repair done at McPhail. Explained everything to me, were very understanding of all my issues. They even washed my van when the job was finished. Reasonable price of repairs. I will go back there again!

mary lou archer May 5, 2023

The staff at mcphail auto were friendly and thorough. I definitely recommend them to everyone.

Ben Brunner Nov 11, 2023

Brought my VW in to get my new rims put on my new tires for the winter and so far my tires are still on! - good service and reasonably priced. McPhails is accommodating and emailed a detailed inspection list of what was done and what they thought needed to be done. Also, they washed my car which is an added bonus! I’ll be bringing my vehicle back for future services. 👍🏼👍🏼

Robyn Reid Oct 10, 2023