No shortcuts, no surprises. Find out why McPhail Auto is quickly becoming the new standard in automotive service excellence. The garage for enthusiasts and commuters alike. Whether you love your car, or just want to keep it at its best, we’re here to help. We’ve dedicated ourselves to the highest standards in our work, and are committed in delivering the best possible customer experience a shop can offer.
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We normally take our vehicles to a shop in Burlington but had an issue that we wanted to have looked at asap so tried out these guys based on their google reviews and the fact that it's around the corner from us. This is our new shop. They sent a text with pics of my car and service technician who did the inspection with the results. I found this very convenient, transparent and efficient.They don't oversell, just inspect and fix the problem and anything associated. Excellent, honest and prompt service. Highly recommend!
Cory Parmenter Nov 11, 2023
Very pleased with my repair done at McPhail. Explained everything to me, were very understanding of all my issues. They even washed my van when the job was finished. Reasonable price of repairs. I will go back there again!
mary lou archer May 5, 2023
The staff at mcphail auto were friendly and thorough. I definitely recommend them to everyone.
Ben Brunner Nov 11, 2023
Brought my VW in to get my new rims put on my new tires for the winter and so far my tires are still on! - good service and reasonably priced. McPhails is accommodating and emailed a detailed inspection list of what was done and what they thought needed to be done. Also, they washed my car which is an added bonus! I’ll be bringing my vehicle back for future services. 👍🏼👍🏼
Robyn Reid Oct 10, 2023
I went to this shop with a burned-out headlight. A simple task, but my old, arthritic hands won't do that kind of work any more. They changed the headlight and a marker light and I felt they overcharged me for the work, so I posted a negative review. Scott, the owner, contacted me and explained that it was a new employee's mistake. He'll give me an equivalent discount on my next job. I'm very happy with that.
John McElwain Dec 12, 2022
The entire team was very helpful, friendly, efficient and best experience I have had at an auto repair shop. Thank you
Tom Kendrick Sep 9, 2023
Great service good communication.
Douglas Hammond Sep 9, 2023
Good shop with respectable people and excellent technicians.
Stephen Ozi Sep 9, 2023
Good service...fair prices...
Paul Roman Aug 8, 2023
As always , very good service. I highly recommend them for all your car care needs 👍
Jeff Todd Jun 6, 2021
12/10 would recommend. They are an amazing group really helpful. I was looking for a place to safety and were extremely helpful and able to do it two days later. In safety they were extremely thorough and able to fix the issues asap and at a great price. If I lived closer I would go to them all the time!
Richard Sultmanis Jul 7, 2023
Been dealing with Scott and his staff for a few years now. All his staff go above the expectations. Does great reliable work and never feel like I’m being taking advantage off. If you need to purchase something they shop around for best price to accomadate your needs. Christine is amazing and will take the time to try to get best price and quality. Scott has gone out of way to to help you if it’s something he doesn’t have proper equipment for ex. Replacing a drivers side door and fender. Would recommend anyone who needs a mechanical place to give McPhail a call.
John Quaranto Jul 7, 2023
Very pleased with all the time Scott worked on my car to find the problem. Great service. The girls I'm the office are very nice and knowledgeable.
BRENDA Wickham Jul 7, 2022
Very professional and caring.
Bonnie Pottery Oct 10, 2022
Even though I have known Scott since grade school I would have complete trust in him if this was the first time I had met him. He is genuine and sincere and his dedication to his business is very evident. We are very pleased with the work done on our Toyota Venza. The entire staff are very knowledgeable and kind. They even washed my car! Thank you Scott!
John DeRosa Jun 6, 2023
Great service!! Nice people and they do a great job fixing your car. They will even clean your car. And they have the cleanest mechanic garage I have ever seen!
Melanie Waldron Jun 6, 2023
Excellent shop - very professional, reliable and well-priced service. I would go with these guys over the dealership any day.
Jomo Jun 6, 2023
I haven't used them yet for any mechanical work, but they have free air to use and we're very friendly and courteous. I will definitely try them out in the future on there friendly service alone
Nicholas Jun 6, 2023
This auto shop has great customer service. They are reliable, prompt and very courteous, not to mention super close to where I live so it is very convenient. Prices are fair and comparable, but with mcphail I know I can count on the job being done correctly.
Andzelika Claire May 5, 2023
We are fortunate to have such a reliable and trusted mechanic in the neighbourhood. I have taken my vehicle to McPhails several times since moving to Hamilton and I am always impressed by their pleasant attitudes, transparent recommendations and pricing. Highly recommend
Joelle Reid May 5, 2023
Great staff! Very knowledgeable and helpful! Plus, they have free air! 🙂
Tom Massicotte Apr 4, 2023
Absolute BEST shop to bring your vehicle for all your mechanical needs! A down to earth business that is extremely professional, reliable, honest and they work in a timely manor to better serve the community. Christine and Rachel deserve a special shout out as they are both incredible people as well as employees and Mcphail's Auto is lucky to have them! Thank you to you all!
Scott Patchett Apr 4, 2023
I love McPhail Auto Service. My entire family have been customers for 10+ years. Scott and his team are kind, trustworthy and very knowledgeable. We wouldn't take our vehicles anywhere else.
Madeleine Juteau Apr 4, 2023
Extremely happy with the service we just received from McPhails. Christine is extremely kind and helpful and the work that was completed was top notch! As Henry Ford quoted “ quality is doing a good job when nobody is watching “ and that is true about this garage. A true gem for the rosedale community. Thanks again McPhails!
darren kent Mar 3, 2023
You will not find a better repair shop. I am like many people out there that are always nervous about repair shops because of all the stories you hear about some out there but I have never felt that way at McPhail and would rec emend it to every one.
Rod Burns Feb 2, 2023
Another great job from the gang at Mc pails.
Larry Westlake Feb 2, 2023
Had a oil change completed. They kept me up to date and completed the job in a timely manner. Let me know of things needed and smaller things I could do myself. Would recommend
Andrew Lindstrom Feb 2, 2023
Great service, knowledgeable and timely
Kyle Brandon Medeiros Feb 2, 2023
Having my tires pressure off on a workday morning, I had to stop by to get them checked. I was surprised by the hospitality, and surely the prompt support. Not only that they checked the single tire that was off but all of them; made sure they were all okay before I go. Went in to pay for the service and they dint want any money since it was a quick check-up. Our community thrives with businesses like these when they put their care and passion first! Would definitely come back here and absolutely recommend it to anyone around. Thanks again guys! you made my day that day!
Mak Mneimneh Jan 1, 2023
Ive been using McPhail Auto for over 30 years. Scott and his team are very knowledgeable, trustworthy, fair, and clear. They have experience in many makes and models, and the tools to get the job done right. Highly recommend without reservation.
Antone Ruberto Jul 7, 2011
Great people to deal with, always happy with the work completed on my vehicles. I recommend to family and friends. Thanks Scott and crew!
Brian Pescetti Jan 1, 2023
I have been using McPhail Auto for the past 8 years and will not bring my car anywhere else. They are honest, reliable and always friendly. I love having the ability to use a loaner car when dropping my car off for service as well. I recommend them to everyone and anyone who has used them has thanked me for the recommendation!
Lindy Burlingham Jan 1, 2023
Moved to the area 6 months ago and needed a mechanic for our old VW Rabbit. Clearly quoted prices and explained issues that were found. Great customer service and technicians who work to fix a problem, not just get you out the door. We will continue to bring our business here.
Michael Renouf Jan 1, 2023
After reading so many amazing reviews in my neighbourhood’s facebook group, I decided to call them today when a potential problem arose with my car. Even though they were busy, they were able to fit me in and serviced my car within a couple hours of the call. Everyone that I spoke to was very friendly and polite! They were upfront about the cost associated with each service that was being completed, and I found the pricing to be very fair. When I asked about the possibility to pick up my car the following day due to being unable to get it before they closed, they offered to drive it to my house for me!!! They also offer a complimentary car wash as the cherry on top of already great service! I’m happy to have found McPhail Auto and will definitely be back again!
Meagan Vander Doelen Dec 12, 2022
Great attention to detail, a real pleasure to work with,
Susan Aitken Apr 4, 2021
Once again, fast, efficient and courteous service from Christine, Scott and the techs at McPhail Auto. Great teamwork!
Ted Russell Dec 12, 2022
Impressive service! Fast and friendly. Highly recommend
Kelly L Nov 11, 2022
Great efficient and honest service! Scott and his team were terrific. I was given options and felt comfortable through the entire process. There are many places in Hamilton to service your vehicle. McPhail Auto is definitely one I recommend. Sincerely, Laurence Kavanagh
Laurence Kavanagh Nov 11, 2022
Great customer service! Got my car in the next day! Fair prices!
Talon St-Jean Nov 11, 2022
The customer service at this garage is fantastic. They have saved me in a pinch more than once. I would highly recommend. Honest and helpful!
Lindsey Kerr Sep 9, 2022
Very, friendly service. Fully explained everything. Provided constructive feedback. Topped up all of my fluids. I highly recommend McPhail Auto 👍
Christine Baird Sep 9, 2022
Nice friendly place, it is my first visit They seem to be very honest and polite
Mike V Sep 9, 2022
This was the first time visiting McPhails automotive.I needed service for my Honda Accords A/C system which was working intermittently.. A very positive experience right from beginning to the end. The owner Scott personally looks at your vehicle while listening to your concerns...He explains possible remedies to fix the problem and a basic estimate in cost and time frame to repair... When you pick up your vehicle Scott goes over a detailed list of what was required to fix the problem from diagnosis to parts and labour.... Your even receive a complimentary car wash!.. They also give a follow up call a few days later to see if everything is still working fine... A top notch experience with top notch customer service!...
Chris Dunham Aug 8, 2022
