Welcome to McPhail Auto

My rear brakes were suddenly noisy! I Made the call, dropped it off that day and had it back in 24 hours, and slightly cheaper than the original quote! Great, friendly, and professional service!

Robin Wenmann Jul 7, 2025

They found the problem and fixed it. Also another problem I was curious about but doesnt stop me from driving the car but will be fixed in the future by them.

Steve B Jul 7, 2025

Top score and sincere appreciation to Scott for taking a full 30 minutes to talk through my car's issues, scan it, diagnose it and refer me to a transmission specialist who was able to fix my car at a reasonable price. I came to this McPhail from the West Mountain because they were highly recommended and did not disappoint.

Nancy someone Jun 6, 2025

I have found the local community garage that is full of wonderful people, great mechanics and takes the time to explain the work needing to be done. They also provide updates on the progress of the work and looked after my car with very short notice. McPhail Auto is someplace that I will continue to use for all my auto repair needs. I was completely satisfied with the work and the helpful, friendly team. Linda

Linda Thomas Apr 4, 2025

Fast, friendly, and reliable service! I came in for a tire change and was very impressed by how smooth the whole experience was. The team was super welcoming from the service advisor Dan to the technician Justin. They had me in and out much faster than I expected. They took the time to make sure everything was balanced and double-checked, and even gave me tips on tire maintenance moving forward. The pricing was clear and reasonable. I will definitely be coming back for future services!

Therese H May 5, 2025

Service was excellent the way they present how they are going to work on your car was great . And timing was very efficient.

Duane Roye May 5, 2025

Very professional and accurate service.

David Rogerson May 5, 2025

Thank you!! Always honest and dependable! As a person who knows nothing about cars, I have full trust and confidence bringing my car to McPhail Auto. Super easy drop off and pick up - overall a stress free and very pleasant experience:):)

Stephanie Bragdon May 5, 2025

Thanks so much for repairing my gas leak! I can now drive without any worries! Fast and efficient with good prices!

Susan Jane Morton May 5, 2025

My service was fast and efficient! I'm so glad I started coming to this garage!

goose_ 11 May 5, 2025

I discovered this Gem of a garage, and they are the best thing I have found in years! Honest approach, amazin follow up, great end results! Try them, you won't be disappointed

Daniel Pregent May 5, 2025

Great people. Great service. Ive been a loyal customer since 2002. Appreciate their honesty and integrity. Scott and Christine are very helpful and knowledgeable.

Sandy G Feb 2, 2021

Excellent service, friendly staff. Highly recommend!

keith macdonald May 5, 2025

Fast and friendly service!

Chris Long May 5, 2025

friendly neighborhood competent mechanics.

Ann Gelineau Apr 4, 2025

Great spot and accommodating, saved me in a pinch when I had a bolt puncture my tire! And one of the last places offering free air! That speaks volumes and will bring my business to them in the future.

A Bateman Apr 4, 2025

Great service. Honest and reliable

Jacqueline Lamb Apr 4, 2025

Quick diagnosis and replacement of worn front suspension components on my vehicle. Reasonable price and professional, courteous service; another great experience with McPhail Auto!

Doug Baillie Apr 4, 2025

Great team and fair prices. They have made a long term customer out of me.

josh jessop Apr 4, 2025

Had a annoying sound coming from the right front area of our car. Brought our vehicle in , test drove with the mechanic for clarification. The mechanic was very thorough and located the issue with the calliper. Problem was fixed within a good timeframe. They even washed the car! Old time service.

Henik Koksanowicz Apr 4, 2025

Great team of people. Always ready to help. Honest fair pricing. Couldn't ask for a better place for service. Always ready to help for short notice emergency situations. Keep up the great work. Never disappointed.

Stephen Dungavel Feb 2, 2020

I cannot recommend the team at McPhail’s highly enough. They are professional and personable, taking time to explain what repairs/work they recommend and why to ensure your vehicle runs at its best. All this while making are they only doing work that is necessary.

Jason Sills Jan 1, 2023

Excellent service

Melanie M Apr 4, 2025

I called mcphail fir a 2nd opinion on a noise in my jeep...when I got there i was greeted by Christine and the receptionist with a smile and they made me feel welcome right away. Scott came with me fir a drive to listen to the rattle and also spoke with me about my concerns. After the inspection Christine sat with me explained everything throughly any concerns I had were dealt with immediately, I mention i couldn't be off wirk long and she offered a loaner vechile so I didn't need to miss work. I am beyond happy woth tje service and communication I received through the process. Definitely found my new mechanic from on. Highly recommend if u are looking fir a truthful shop Mcphails us the one

Kim Macleod Apr 4, 2025

I have complete faith in McPhail Auto.They are honest and thorough and I would highly recommend them.

Rodger Herron Mar 3, 2025

Ive been using McPhail Auto for over 30 years. Scott and his team are very knowledgeable, trustworthy, fair, and clear. They have experience in many makes and models, and the tools to get the job done right. Highly recommend without reservation.

Antone Ruberto Jul 7, 2011

Absolute five-star service from McPhail Auto! Service and communication is excellent -- I received a comprehensive report on my car's issues complete with photographs, and throughout the time it took for repairs I received constant updates by e-mail or text. I greatly appreciated the courtesy car provided as I work out of town in a location that can't be reached by public transit. Honestly, I can't say enough good things about McPhail Auto. They've got a new customer for life.

Kara W Mar 3, 2025

Went and they really did what was needed and I left.. the turn signal was replaced… appreciated it!

Debra Brisley Jan 1, 2025

Fast and friendly service at competitive rates. We will be back.

kenny olds Mar 3, 2025

Great communication, friendly customer service, detailed diagnosis and repair information. Definitely will be a repeat customer.

Michelle Pickett-Hershey Feb 2, 2025

Had a great experience with the team at McPhail Auto. It was my first time and had researched a few others before making my final decision. The three most important things that finally made my decision to choose McPhail was the ease of booking an appointment, the upfront diagnostic with recommendations, and a loaner vehicle being offered,

Rahul Gautama Feb 2, 2025

Can t thank you enough for the air pump. The fact its free is an amazing contribution to the community. Respect

Rob Tattz Feb 2, 2025

Always honest, in time and professional. Highly recommended.

Chris Abbott Jul 7, 2024

I would recommend McPhail's to everyone I know Friendly people, great service and quality workmanship

Peter Colantino Jan 1, 2025

Great service, prompt updates with photos of work and up front pricing. Scott and the team did a wonderful job with a brake inspection and replacement. Organized a courtesy vehicle for my wife to drive home while we waited for work to be completed. Didn't oversell me on what was needed and will definitely be a return customer!

Colin Bossey Jan 1, 2025

Great auto shop with friendly and reliable service. After they repaired my tire and completed an oil change, I had a question regarding my clutch and the owner took the time to go for a short ride to do a test for me, which I really appreciated. Definitely the place to go for honest answers.

Andzelika Claire May 5, 2023

Very polite service, very clean shop and my car left purring like a kitten. Thanks Team McPhail!

b Miller Jan 1, 2025

(Translated by Google) Excellent work and very good service (Original) Excelente trabajo y muy buena atención

Angel Acosta Jan 1, 2025

I have just recently moved to Hamilton and was looking for a trustworthy auto shop. McPhail Auto and Scott Jr. proved to be that place. I have had nothing but great service. They are prompt when it comes to appointments and thorough with their diagnostics. I will definitely keep using them for future repairs if needed.

Celia Fotes Jan 1, 2025

Quick service and knowledgeable staff. Fair prices as well! Definitely recommended!

W.C. Merrigan Jan 1, 2025