2117 King St. E, Hamilton, ON

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Welcome to McPhail Auto

Taking care of Hamilton since 1993.

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Welcome to McPhail Auto

No shortcuts, no surprises. Find out why McPhail Auto is quickly becoming the new standard in automotive service excellence. The garage for enthusiasts and commuters alike. Whether you love your car, or just want to keep it at its best, we’re here to help. We’ve dedicated ourselves to the highest standards in our work, and are committed in delivering the best possible customer experience a shop can offer.

More About Us

Our Customer Reviews

This was quality service all around, great pricing, quick timing and very friendly staff. Thanks for everything you do.

jtsportcoat Nov 11, 2021

McPhails auto did a great job. I was very impressed with there service, reception and attention to details. Great service provider.

Wayne Powell Oct 10, 2021

Great service at front desk and on the car. Very pleased and will take my car back for other repairs that are needed. They let you know what work needs to be done and what things can wait.

Samantha Ruiter Sep 9, 2021

My husband was very satisfied with the services he had done. They did a numerous checks on his whole truck. Once they did the check he was sent a email explaining all of what was good and a list of items that need repair. They have a great system they tell you what needs to be done right away and things that will need repairs at a later date. They also sent pictures of the items that need repair so you can see. I am very satisfied with the way they run their business. All the staff are very friendly. Steve Wickham

BRENDA Wickham Sep 9, 2021

They are amazing people.

tracey birchall Sep 9, 2021

1st rate and professional service, very pleased and will be using McPhail for future repairs.

Doug Lightheart Sep 9, 2021

Very thorough and professional. I really enjoyed the experience of going to this mechanic. You can pay online before returning for your repair, professional and courteous phone calls for the appointment and follow up. Texting to let me know my repair was complete. So many great things to say. I got an alignment done and really really enjoyed the experience.

C Goul Jun 6, 2021

Fast and friendly!

Grace Yu May 5, 2021

Fantastic experience every time I take my car in!!!

Ken Busato Apr 4, 2021

Scott and his team are leading the field in service and quality. Scott treats his customers with respect and treats each vehicle as though it is his personal favourite. I brought my F150 in for diagnostics. McPhail Auto Service sent out a report of recommended repairs with photos of issues found. I booked another appointment for fixes and the team was able to get me in right away along with a loaner car to drive while our vehicle was in. Scott test drove the truck to make sure the repairs were good and the truck runs better than it ever has! Each member of the team that my husband and I have spoke to in person or over the phone has been absolutely fabulous. I will be taking my vehicles here from now on. I have found a professional, honest team who show that they truly enjoy their work and take care of your vehicles. After the repairs are done, they clean the vehicles before you get them back. Lastly and most importantly for most, the prices are better than you would expect and are clearly listed in the reporting that is sent to you after each repair. No mystery, you know what you are paying for. Thank you Scott and team!

Danielle Purchase Apr 4, 2021

I would give McPhail Auto Service a 5 star review. I am very pleased with their service. I would recommend them to my family and friends. They go beyond the call of duty taking care of my vehicle. Many thanks to Scott and the others. Barb Caspersen

Barb Caspersen Feb 2, 2021

I only recently learned about McPhail’s garage. After our car’s warranty expired, we needed to find a trustworthy mechanic to maintain our vehicle and to advise us about it. McPhail’s impresses me in several respects: 1) Customer service is their first priority. I have experienced this with each interaction with various members of the team on the phone, via email, via text, and in person . They make it very easy with pick-up and delivery service for my vehicle and make available a car in case of need. 2) Their diagnostics are state of the art and they share their findings via digital photos, clearly differentiated summaries of essential, preventive, and regular service, and combine this with clear explanations, alternatives, and options over the phone. 3) They do not attempt to up-sell their services or products. 4) They have assisted me with advice in circumstances where I lack expertise in dealing with a franchise garage that caused a problem with my car. 5) They provide convenient, secure payment options that maximize convenience. I recommend McPhail’s unreservedly.

Michael Root Jan 1, 2021

Fantastic experience! Very professional and friendly staff. Thanks for taking great care of me and my car. You went above and beyond! I highly recommend McPhail Auto!

Aaron Guevarra Dec 12, 2020

An amazing experience. Its great to see a garage embrace technology. Txt messages with updates, photos of your car, full detailed report emailed, paid online before getting my car, etc. Wasn't upcharged or told anything was wrong thst wasn't. I'm not a car guy, I don't know when to trust garages sometimes but they only did what was asked, and were abke to just clean and adjust my brakes costing a lot less and greatly appreciated over being sold on replacing them. Will visit again. I've been through a few garages so far, and this seems like a great place to return to.

Jay McConnell Dec 12, 2020

I had a very pleasant experience working with the fine people at McPhail's Auto Service. The staff are very knowledgeable, honest, forthcoming with information, and very accommodating. I will definitely be seeking their services in the future.

sean b Nov 11, 2020

Pro's

Harvey Korolenchuk Nov 11, 2020

I have been taking my vehicles to Scott for close to 25 years. I have never received anything but top notch service. Always standing behind his work and never disappointing anyone that I’ve sent his way. Thank you so much for everything you do and becoming a great friend. If anyone is looking for a solid and honest mechanic, look no further than McPhail Auto Service.

Marianne Mazur Nov 11, 2020

Nice and friendly people! And very knowledgeable about their job!

Roger Quintal Sep 9, 2020

Really impressed with this garage. They are knowledgeable, professional, friendly, they accommodate difficult work schedules for drop of/ pick up. I trusted taking my baby, a 1965 fastback mustang to them.

ptdave2002 Sep 9, 2020

Scott and the team are always friendly. Great service at a good price!

Christian Braun Aug 8, 2020

Good honest place to get your vehicle serviced.

Mark G May 5, 2020

Scott and his team were friendly and informative. They explained everything that needed done with pictures of the work that needed done too! I’d definitely recommend them.

D Hildrop Mar 3, 2020

Always great service at fair pricing. Everyone there treats you with respect.

Stephen Dungavel Feb 2, 2020

Excellent service. Fair priced as well. Thank you again guys. Might have another vehicle for you to look at soon!

The Friendly Ghost Jan 1, 2020

This is the second time I’ve used them. Great service! They manage expectations professionally and aim to please. I couldn’t want more.

David Weinberg Dec 12, 2019

Scott is an excellent mechanic and a very honest person. With him your car is in hood hands and you won't brake your budget If you are in need of a mechanic, go to his shop Keep on going Scott!

Aura Patrau Nov 11, 2019

Great Service, nice people. Repairs completed quickly and as expected.

Mark Pleasance Nov 11, 2019