2117 King St. E, Hamilton, ON, L8K 1W4

Shop Hours: M-F 8am to 5pm

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Welcome to McPhail Auto

No shortcuts, no surprises. Find out why McPhail Auto is quickly becoming the new standard in automotive service excellence. The garage for enthusiasts and commuters alike. Whether you love your car, or just want to keep it at its best, we’re here to help. We’ve dedicated ourselves to the highest standards in our work, and are committed in delivering the best possible customer experience a shop can offer.

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Our Customer Reviews

This is an awesome place to bring your car! The people who work here are very honest and I wouldn’t recommend taking your vehicle to any other auto shop. I’ve had many experiences with other car repairs and McPhail Auto is the best experience I’ve ever had, by far!

S Sarvos Jul 7, 2024

Absolutely a great place! Not only was the staff personable, but they were accurate with their estimate of time involved. Excellent experience.

Cheryl Elo Jun 6, 2024

I have used McPhail’s for years after a recommendation from my friends dad. They were always amazing. New owners took over some years ago and the service has never changed. Took my car in that has been sitting for a couple months and there were a bunch of issues that needed done. I dropped it off and left the keys in the box on Sunday then left them a message about the surprise car sitting in their lot when they got back on Monday. Scott Jr. was amazing. Professional, kind, and easy to deal with. They started working on the 6 hour job after getting all the parts. I was told it would be ready around noon the next day. I got a call a 8am saying it was done. The mechanic came in early to finish it for me. I remembered after the fact that I had taillights out and a front light before I stopped driving it. I called back and they took it in again immediately and everything will still be done by 8:30. Honestly, as a women you hear about shops taking advantage of that fact and I 100% never felt that that was happening. I truly trust this shop and will always recommend them to anyone needing service. Thank you guys, keep up the amazing work!

Tricia O’Brien Jun 6, 2024

Great service fast and courteous very professional

W01273 RC02 Mar 3, 2024

Incredibly trustworthy, which is exactly what you want in an auto shop. I ended up needing my alternator and back brakes replaced. They take the time to explain everything in detail. They do not gouge you for things you don't really need. They also send an entire thorough breakdown of your vehicle via text, flagging things that could potentially become an issue, and what needs to be addressed asap. I would recommend this shop to anyone 1000 times over!!!!!

Liz Fowler May 5, 2024

Took my car here for first time. Reason is because my dealer ship said I needed my front struts replaced didn't give a reason. And the price they gave me was insane. So mchail auto said they would do a courtesy look over before anything. And there conclusion was I didn't need my struts replaced. Wow!! This saved me alot of money. Said my struts were good. Yes my car is a 2010 Honda civic with 326k on it. But it's in good condition. They just recommended some items which I will get down. Getting alignment done today since it wasn't done when tires got changed over. I will say the staff there are great especially Christine...she's a gem. So knowledgeable about cars and a nice person to have conversation with while waiting for my car. They go above and beyond for you.

angela perrone May 5, 2024

McPhails came to me highly recommended by a neighbor who has used McPhails services for years. My experience was wonderful. Service is amazing from the moment you walk in Christine will greet you with a pleasant smile and manner. I was then taken on a test drive of my vehicle so I could better explain my concerns to the technician. That has never happened to me before and it was very reassuring. They examined my vehicle, repaired my concerns and beyond. I was kept informed during the entire process. When my vehicle was returned I could not have been more pleased with the result. The technician did a superb job. Now I highly recommend McPhails, you won't be disappointed.

Doug Drumm May 5, 2024

I went there because of my brakes. The shop checked the car and identified the issue. The fix ended up costing me less than half of what another shop's quote was from an inspection where they said you need to replace your brake master cylinder. It turned out the problem wasn't even the master cylinder and was a simple thing. Also, the owner is a nice fair guy. He spent the time explaining and addressing all my concerns.

Amir Abbaspour May 5, 2024

Great service for me and my vehicle. My local trusted mechanic.

Owen Vulpe May 5, 2024

Huge Kudos to McPhail Auto! We are once again Very happy and grateful for the amazing friendly, competent, and speedy repair and service work on our Honda Civic. This now our third repair done by McPhail Auto, and we will keep coming back for sure! Just a fantastic experience from start to finish! Working on our 2004 Civic, they were kind enough to observe and report several other spots that needed attention, at no cost, while also conducting other work, which was done so quickly and expertly, we were very impressed, and the cost was Very reasonable. They also provided a nice car to use while we waited for the repairs, at no cost at all! Amazing. Christine and Jay, and Scott, and Jonathan and the other technicians were so friendly and patient with my questions, and they kept me posted with extremely detailed reports by text including clear photographs and detailed written info about what they suggested and found beyond the requested issues. We were totally impressed with the entire service job overall, and I know this will always be my only choice in auto repair. And PS: Very fair pricing indeed! Many Thanks, and a 10-Star Rating to you all at McPhail Auto! You've made regular customers out of us for sure! Geoff Warren CEO/Freedom Scooters Inc. Hamilton, Ontario

Geoff Warren Apr 4, 2024

Great team of people. Always ready to help. Honest fair pricing

Stephen Dungavel Feb 2, 2020

Clean, professional, knowledgeable and friendly. So glad I have a local garage I trust.

Owen Vulpe Mar 3, 2024

Very good service , very professional staff, I serviced my brakes ,differential changed my brakes fluid the auto technician flushed out all the breaking system and cleaned the front dry breaks ,I felt big different in driving very smooth driving and easy turn with diff fluid service ,

Khan Mar 3, 2024

My wife and I always bring our vehicles to McPhail because we know that we will receive excellent and honest service. The mechanics are very competent and the front staff are the best communicators ever (along with being very friendly).

Bart Velthuizen Feb 2, 2024

It is rare to find a Mechanic that goes the extra mile like this team does. I was given a thorough explanation of the work needed for my vehicle, while also not being pressured to move forward on any of the areas of opportunity identified.

Nina Langfield Feb 2, 2024

Very open and honest, they take good pride in making vehicles safe and reliable, very genuine shop and should be trusted by most I will definitely be back along with the Chrysler 200 very happy with the service thanks again.

Kodee Davenport Feb 2, 2024

When I bring my vehicle to Mcphails Auto,I know all the employees love their job.The quality of workmanship is 100%.They all Care!

Steve Feb 2, 2024

I would highly recommend McPhail auto for all your car needs. They give exceptional service, your car is ready when they say. They explain any issue with the car and always wash it before I get it back. Staff is courteous and kind. I would not hesitate to recommend them.

Margie Goddard Nov 11, 2020

Great attention to detail, always so pleasant to deal with and fully explain everything to you!

Susan Aitken Apr 4, 2021

Needed to take my truck in for a last-minute safety inspection, and McPhail was very accommodating. Pleasant staff, and they did a great job addressing any issues and keeping me updated. Highly recommended.

Scott Dadswell Jan 1, 2024

Service is outstanding. My husband and I are elderly and Scott offers white glove pick up and delivery of our vehicle. Every single employee that we have dealt with have been over the top pleasant, they take their time to explain the services needed. We never feel as though they are trying to upsetll us on unnecessary services. The station is very clean. Our car is always in good hands. Highly recommended to check out McPhail Auromotive at King Street and Cochrane Road.

Diane Archibald Dec 12, 2023

Great friendly and professional service. They are very thorough and provide a digital summary of the vehicle inspection. A nice touch was getting my car washed for free. Comfortable moving off the dealership service to McPhail Auto.

Tony Scutella Dec 12, 2023

Great service, nice people. Repairs were completed quickly and as expected.

Mark Pleasance Nov 11, 2019

Great service= honesty is the BEST policy And McPhail auto service has that in their staffs personality and as a company Thanks Christine and Malcolm for serving me at the office. Highly recommend

Porsche 911 Dec 12, 2023

Scott and all the crew are so professional and helpful. I recently lost all my brakes and when I came in, they took care of me promptly and with care. They walked me through all the problems and didn't pressure me into unnecessary repairs.

Paul Donegan Dec 12, 2023

We normally take our vehicles to a shop in Burlington but had an issue that we wanted to have looked at asap so tried out these guys based on their google reviews and the fact that it's around the corner from us. This is our new shop. They sent a text with pics of my car and service technician who did the inspection with the results. I found this very convenient, transparent and efficient.They don't oversell, just inspect and fix the problem and anything associated. Excellent, honest and prompt service. Highly recommend!

Cory Parmenter Nov 11, 2023

Very pleased with my repair done at McPhail. Explained everything to me, were very understanding of all my issues. They even washed my van when the job was finished. Reasonable price of repairs. I will go back there again!

mary lou archer May 5, 2023

The staff at mcphail auto were friendly and thorough. I definitely recommend them to everyone.

Ben Brunner Nov 11, 2023

Brought my VW in to get my new rims put on my new tires for the winter and so far my tires are still on! - good service and reasonably priced. McPhails is accommodating and emailed a detailed inspection list of what was done and what they thought needed to be done. Also, they washed my car which is an added bonus! I’ll be bringing my vehicle back for future services. 👍🏼👍🏼

Robyn Reid Oct 10, 2023

I went to this shop with a burned-out headlight. A simple task, but my old, arthritic hands won't do that kind of work any more. They changed the headlight and a marker light and I felt they overcharged me for the work, so I posted a negative review. Scott, the owner, contacted me and explained that it was a new employee's mistake. He'll give me an equivalent discount on my next job. I'm very happy with that.

John McElwain Dec 12, 2022

The entire team was very helpful, friendly, efficient and best experience I have had at an auto repair shop. Thank you

Tom Kendrick Sep 9, 2023

Great service good communication.

Douglas Hammond Sep 9, 2023

Good shop with respectable people and excellent technicians.

Stephen Ozi Sep 9, 2023

Good service...fair prices...

Paul Roman Aug 8, 2023

As always , very good service. I highly recommend them for all your car care needs 👍

Jeff Todd Jun 6, 2021

12/10 would recommend. They are an amazing group really helpful. I was looking for a place to safety and were extremely helpful and able to do it two days later. In safety they were extremely thorough and able to fix the issues asap and at a great price. If I lived closer I would go to them all the time!

Richard Sultmanis Jul 7, 2023

Been dealing with Scott and his staff for a few years now. All his staff go above the expectations. Does great reliable work and never feel like I’m being taking advantage off. If you need to purchase something they shop around for best price to accomadate your needs. Christine is amazing and will take the time to try to get best price and quality. Scott has gone out of way to to help you if it’s something he doesn’t have proper equipment for ex. Replacing a drivers side door and fender. Would recommend anyone who needs a mechanical place to give McPhail a call.

John Quaranto Jul 7, 2023

Very pleased with all the time Scott worked on my car to find the problem. Great service. The girls I'm the office are very nice and knowledgeable.

BRENDA Wickham Jul 7, 2022

Very professional and caring.

Bonnie Pottery Oct 10, 2022

Even though I have known Scott since grade school I would have complete trust in him if this was the first time I had met him. He is genuine and sincere and his dedication to his business is very evident. We are very pleased with the work done on our Toyota Venza. The entire staff are very knowledgeable and kind. They even washed my car! Thank you Scott!

John DeRosa Jun 6, 2023

Great service!! Nice people and they do a great job fixing your car. They will even clean your car. And they have the cleanest mechanic garage I have ever seen!

Melanie Waldron Jun 6, 2023

Excellent shop - very professional, reliable and well-priced service. I would go with these guys over the dealership any day.

Jomo Jun 6, 2023
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